Manage products
Many small businesses take for granted the importance of managing their product portfolio. To ensure growth, you must constantly improve your customers' products and services. Our data analytics and insights experts will assist you with a better understanding of how your products are performing and where improvements may be required.
They will help you answer questions such as:
- What are my best-performing products?
- Are slow-moving products tying up cash and causing me cash-flow problems?
- Do I understand the profitability of each product, and are there products that I should sell more of, sell less of, or discontinue?
- Are there products that are good candidates for cross-selling and upsell opportunities?
- Are there products that act as loss leaders that create the opportunity for me to sell other products?
- Are there specific patterns in how customers buy my products that may enable me to start offering suggestions?
- Can I track how customers use my products? Are they using them as I had intended? Are the usage insights telling me something about potential unmet needs and the possibility of launching new products?